Joan Sherpa Jacket Reversible - Teyros
Embrace effortless versatility with this stunning reversible sherpa jacket that transforms your look in an instant. Flip between a bold floral design and a chic neutral beige with contrasting black trims—two jackets in one. The generous hood provides extra warmth and style, while open designs offer breathable comfort without sacrificing coziness. Perfect for layering through transitional seasons or wrapping up on cooler days, this piece adapts to your mood and wardrobe needs. Luxuriously soft sherpa lining makes it impossible to resist reaching for again and again.
100% Polyester.
Our model Philippa is an Aus size 10 and wears size 10/Small here. She is 178cm tall, Bust: 89cm // Waist: 71cm / 28in // Hip : 96cm / 38in.
SHIPPING INFORMATION
All our orders are carefully packaged and shipped in satchels with Australia Post.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES (AUSTRALIA)
Standard 1-5 Business Days
Express 1-3 Business Days
SHIPPING TIMES (INTERNATIONAL)
Standard Shipping 12-20 Business Days
RETURNS POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@timbuctoo.com.au. Please note that returns will need to be sent to the following address: Shop 6 9 Morley Street, Toowong, QLD 4066
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@timbuctoo.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@timbuctoo.com.au.
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